1. Introduction

At IlmPro, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, protect, and handle information when you use the IlmPro mobile application — your platform for Quran recitations, Islamic lectures, and classical Islamic texts.

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA) in the United States, and other relevant data protection regulations. Our app is designed with privacy by design principles, ensuring minimal data collection and maximum protection for all users.

1.1. Definitions

• App refers to "IlmPro," the Islamic knowledge mobile application developed for listening to Quran recitations, Islamic lectures, and reading classical Islamic texts.

• User refers to any individual who downloads, installs, or uses the IlmPro application.

• Personal Information refers to any information that identifies, relates to, or could reasonably be linked with a particular user, including but not limited to names, email addresses, and device identifiers.

• Usage Data refers to technical information automatically collected when the app is used, such as device type, operating system, app usage patterns, and performance data.

• Content refers to the Islamic audio and text materials provided in the app, including Quran recitations, lectures, books, and related metadata.

2. What Data We Collect

We believe in minimal data collection and only gather information that is necessary to provide our services effectively. IlmPro supports offline listening and reading, reducing the need for extensive data collection.

2.1. Account information

When you create an IlmPro account, we collect limited information to provide personalized features such as favorites, playlists, bookmarks, and playback position syncing across devices.

• Email address (required for account creation and login)

• Username or display name (used to personalize your experience within the app)

• Password (stored securely using industry-standard hashing)

2.2. User-generated data

As you use IlmPro, the app stores data related to your activity to provide a personalized experience. This includes:

• Favorites (liked tracks, albums, and books)

• Playlists you create

• Bookmarks, notes, and highlights in books

• Playback position and listening history

• Download preferences for offline content

2.3. Technical information

We may collect limited technical information to ensure the app functions properly and to improve our services. This information is used solely for app performance and stability.

• Device type, model, and operating system version (to ensure compatibility and optimize performance)

• App crash reports and error logs (to identify and fix technical issues)

• App version and language preferences

2.4. What we do NOT collect

We want our users to know what information we explicitly do NOT collect: precise location data, contacts, photos, microphone recordings, browsing history outside the app, or any biometric data. We do not track you across other apps or websites.

3. How We Use Information

We use the limited information we collect solely to provide and improve the IlmPro experience. Our primary goal is to deliver high-quality Islamic knowledge content while respecting user privacy.

• To provide personalized content recommendations based on your listening and reading history

• To sync your favorites, playlists, bookmarks, and playback position across devices

• To enable offline downloads so you can listen and read without an internet connection

• To improve app performance, fix bugs, and develop new features

• To respond to your support requests and feedback

We do not use any collected information for advertising or marketing purposes. We do not sell, rent, or share your personal information with third parties for commercial purposes.

4. Data Security and Protection

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data.

4.1. Technical safeguards

We employ industry-standard security measures including data encryption in transit (TLS/SSL), secure password hashing, and access controls. Audio and book content downloaded for offline use is stored securely on your device.

We regularly review and update our security practices and promptly address any security vulnerabilities that may be discovered.

5. User Rights and Control

• You have the right to access, review, and update your personal information at any time through the app's profile settings.

• You can request deletion of your account and all associated data by contacting us at support@ilmpro.com. We will process deletion requests within 30 days.

• You can manage your offline downloads and clear locally stored data at any time through the app settings.

• You can export your data (favorites, playlists, bookmarks, notes) by contacting support.

5.1. How to exercise these rights

To exercise any of these rights, you can manage most settings directly in the app or contact us at support@ilmpro.com. We will respond to all requests within 30 days.

6. Data Sharing and Third Parties

We do not sell or share your personal information with third parties for commercial purposes. We do not use third-party advertising networks or tracking services. The app does not contain any advertisements.

We may use essential third-party services for app functionality (such as crash reporting and push notifications), which process minimal data necessary for their function and are bound by their own privacy policies.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data from our systems within 30 days. Anonymized usage statistics may be retained for service improvement purposes.

Offline content downloaded to your device remains under your control and can be deleted at any time through the app settings or by uninstalling the app.

8. International Data Transfers

IlmPro serves users worldwide. When data transfer across borders is necessary, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

For users in the European Union, we comply with GDPR requirements for international transfers and ensure that any data processing outside the EU maintains the same level of protection as required within the EU.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or app features. When we make material changes, we will notify users through the app or via email.

• We will provide notice before material changes take effect, giving you time to review the updated policy.

• Continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.

The most current version will always be available within the app and on our website at ilmpro.com/privacy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: support@ilmpro.com

Subject Line: Privacy Policy Inquiry - IlmPro

We are committed to addressing all privacy concerns promptly and transparently. Our support team will respond to all inquiries within 48 hours.